In our ever-evolving era of digital transformation, the travel industry continues to shift and shape according to the trends, needs and requirements of travellers. So how can travel agents remain competitive? The simple answer is, they must leverage cutting-edge technology and strategic partnerships.

Enter WegoPro, a pioneering platform redefining the travel landscape with its advanced meta-search capabilities and expansive inventory. This innovative ecosystem empowers agents to deliver exceptional value and personalised experiences to discerning travellers, while keeping processes simple and efficient.

Our exclusive interview with WegoPro founder, Prashant Kirtane (PK) delves into the nuances of his visionary approach, exploring the intersection of technology, expertise, and innovation. We discuss the platform’s transformative impact on travel agency management, from streamlined booking processes to fortified partnerships with leading suppliers.

Trends and technology

RTN: How does WegoPro’s meta-search technology enhance travel agents’ booking and management experiences for their clients?

PK: WegoPro offers travel agents a powerful, all-in-one solution for managing flight and hotel bookings efficiently and accurately. By aggregating real-time data from multiple sources, our platform ensures agents have access to the most up-to-date and comprehensive selection of flights and accommodations across the industry.

The platform’s centralised booking management system is designed to streamline every aspect of the booking process. From a single, intuitive interface, agents can handle all of their reservations, making it simple to track, modify, or cancel bookings with just a few clicks. This unified control panel not only saves time but also reduces the complexity of managing bookings across multiple channels, enhancing operational efficiency.

WegoPro’s advanced features go beyond basic booking, enabling agents to respond quickly to client requests such as changes in itinerararies, upgrades, or cancellations. This flexibility and responsiveness allow agents to deliver a higher level of service, meeting client needs promptly and effectively. In essence, we provide a comprehensive solution that empowers travel agents to deliver competitive pricing and enhance client service.

Read more: Wego boosts traveller connectivity with Airalo, shares popular winter destinations

RTN: Can you expand on WegoPro’s inventory and pricing competitiveness compared to other online travel platforms?

PK: WegoPro differentiates itself in the competitive landscape of online travel platforms by offering a robust and expansive inventory combined with highly competitive pricing tailored for corporate clients.

• Extensive direct integrations: We have direct partnerships with 79 major airlines and 10 leading hotel chains, ensuring clients have access to a wide range of flights and premium accommodations at the best available rates.
• Unbeatable local rates: By providing local rates across 296 airlines from 23 points of sale in markets like KSA, UAE, USA, Japan, Korea, and more, WegoPro allows companies to capitalise on localised pricing, a significant advantage over traditional global platforms.
• Aggregator network expansion: We have recently added four flight aggregators and 30 hotel aggregators, expanding our offering to include an additional 263 airlines and 500,000 hotels. This extensive inventory means clients benefit from the broadest possible selection globally, allowing for greater flexibility and value in bookings.
• Optimised for cost savings: With real-time data monitoring and AI-driven pricing algorithms, WegoPro constantly adjusts to offer competitive rates, often resulting in up to 10% savings on flights and 20% savings on hotels compared to other platforms.

In essence, WegoPro’s combination of direct and aggregator partnerships, along with market-specific pricing, makes it a highly competitive choice for businesses aiming to manage travel budgets effectively while maintaining access to premium, global travel options.

RTN: What tool on WegoPro has been the most beneficial for travel agents in terms of scaling and efficiency?

PK: That would be the WegoPro Booking Management System, as it significantly enhances the agencies’ scalability and operational efficiency. This centralised system enables agents to view, track, and manage all flight and hotel bookings in one place; and with access to real-time pricing and inventory updates, travel agents can make quick, data-driven decisions to provide the best options for their clients. Furthermore, having access to a vast inventory with competitive rates, this enables agents to handle high booking volumes efficiently while maintaining the quality and accuracy of their services.

For more details on WegoPro’s features for travel agencies, visit WegoPro for Travel Agencies.

Incentives and scalability

RTN: What commission structures and revenue-sharing models do WegoPro offer to travel agents?

PK: The WegoPro Reseller Program allows businesses, travel management companies, and travel agents to resell WegoPro’s extensive travel services, including flights and hotels, and earn attractive commissions. Resellers benefit from competitive flat fees per transaction, bonus commissions based on monthly sales, dedicated support, and access to WegoPro’s wide inventory of travel options. Key advantages include:

• Commission earnings: Up to flat $5 per transaction, plus 2-5% commissions based on revenue.
• Marketing support & incentives: Access promotional tools and additional rewards for hitting sales milestones.
• Operational efficiency: Automated booking processes, better cash flow management, and 24/7 customer support.

To join, resellers are required to sign up and get approved before they start promoting WegoPro to their network.

RTN: Are there any exclusive promotions, discounts, or packages available to partners?

PK: Yes, WegoPro offers exclusive promotions, discounts, and incentives to its partners through the WegoPro Reseller Program. Apart from the commission earnings as well as the marketing support and incentives mentioned previously, other benefits include:

1. Exclusive corporate rates: Through direct integrations with airlines and hotels, WegoPro provides access to exclusive corporate rates that may not be available on standard travel booking platforms.
2. Custom packages and solutions: Our dedicated account managers work with partners to create tailored packages and travel solutions that meet specific client needs.

RTN: How does the platform help travel agents with customer retention and repeat bookings?

PK: WegoPro was designed to empower travel agents to deliver exceptional service and foster customer loyalty through its comprehensive platform. By aggregating real-time data, agents can offer tailored options and competitive rates, while a centralised booking management system streamlines the booking experience. Additionally, 24/7 customer support ensures prompt assistance, building trust and encouraging repeat bookings. WegoPro’s partnerships with airlines and hotels also provide exclusive discounts and corporate rates, giving agents a competitive edge and enabling them to offer unique value to clients, ultimately driving customer satisfaction, loyalty, and retention.

RTN: How can WegoPro help travel agents expand their customer base and strenghthen their relationship with suppliers?

PK: WegoPro equips travel agents with a robust platform to expand their customer base and geographical reach. While agents have access to an extensive inventory and competitive rates via our direct integration with 79 airlines, 10 major hotel chains, and 30 aggregators, we also offer localised pricing across 23 markets, which in turn enables agents to target region-specific clients with tailored travel solutions.

To further support business growth and the strengthening of partner relationships, we also provide agents with the latest marketing collateral, sales training, and all sorts of useful promotional tools, all of which equip agents with the necessary knowledge and material to help them promote their services more effectively and widely.

Read more: The future of business travel: trends, challenges, and prospects