The era of AI-powered guest technology in hotel personalisation
Personalisation has long been a key element of hospitality, but guest expectations have evolved faster than traditional service models can keep up. Today’s travellers demand...
Category : Technology
Discover how travel technology is transforming tourism in the Middle East. Get insights on AI in hospitality, smart airport innovations, and digital travel solutions. Stay updated on the latest advancements in travel tech and online booking trends.
Trust before traction: The Middle East communications playbook
by Newsroom
The Middle East has become one of the world’s most dynamic growth markets for travel and hospitality technology. Hotel pipelines are expanding at record pace,...
Room mapping: The silent risk undermining MENA’s hotel revenue
by Newsroom
In the complex ecosystem of modern hotel distribution, few processes are as underestimated, and as commercially critical, as room mapping. For many hotels, room mapping...
From hype to hard decisions: The AI reality check hotels need in 2026
by Newsroom
AI has officially entered its awkward teenage phase in hospitality. Everyone’s talking about it, most hotels are using it in some form, and yet behind...
Travelport announces CEO transition
by Newsroom
Travelport has announced that Greg Webb, Chief Executive Officer, will step down from his role effective 31 March 2026. Webb, who has led the company...
Meet Laura, the AI host with a Versace address
by Newsroom
If there was ever a place to launch the future of hospitality, it’s at Palazzo Versace Dubai. Against a backdrop of marble, Medusa motifs and...
Five ways to turbocharge your travel and expense game
by Newsroom
If you thought travel and expense (T&E) management was already evolving at lightning speed, brace yourself, for 2026 is gearing up to be a full-on...
Three new techs coming to Dubai that travellers will love
by Newsroom
As we all know, Dubai’s never one to sit still, and this week’s GITEX Global proved it once again. From biometric check-ins to smart taxis...
Humans + AI = travel’s dream team
by Newsroom
On World Tourism Day 2025, the global travel industry reflected on a theme that meshes transformation with responsibility, “Tourism and Sustainable Transformation.” For many in...
When AI travel planning goes wrong
by Newsroom
In recent years, AI models like ChatGPT, Microsoft Copilot, and Google Gemini, have seeped into the travel‐planning process. Platforms promise to help shape itineraries within...