The aviation industry is taking significant steps to enhance its technological capabilities, with a major focus on cybersecurity, biometrics, and sustainability.
According to SITA’s 2024 Air Transport IT Insights report, 74% of airlines and 72% of airports forecast an increase in IT spend over the next two years, totaling $37 billion for airlines and $9 billion for airports.
Cybersecurity has emerged as a top priority for the industry, with 66% of airlines and 73% of airports citing it as one of their main areas of focus. This increased emphasis on cybersecurity is driven by the growing complexity of threats and the need to protect critical systems and passenger data.
In addition to cybersecurity, the industry is also investing heavily in biometrics and artificial intelligence (AI). Biometric technology is being adopted to enhance passenger processing, with over half of airports planning to implement biometrics for check-in and bag drop by 2026. Meanwhile, airlines are using AI and machine learning to improve flight operations, customer service, and fuel efficiency.
Sustainability is another key area of focus for the industry, with airlines and airports working towards net-zero emissions by 2050. The report highlights the adoption of technologies such as flight optimization software, Sustainable Aviation Fuel (SAF) systems, and energy management systems to reduce carbon footprints.
This year’s findings highlight a pivotal moment for the aviation industry. As cyber threats become more complex, airlines and airports are taking decisive action to protect their operations and passengers. At the same time, biometrics and AI tech are simplifying the travel experience, helping the industry meet growing demand, and build resilience for the future. Itβs clear that the air transport industry is going through a transformation, and these numbers prove it.” – David Lavorel, CEO of SITA
Selim Bouri, SITA President in the Middle East & Africa, noted that airports in the region are at a turning point and investing in advanced technology is becoming a necessity.
“With the aviation sector growing rapidly, the adoption of AI, cybersecurity, and smart systems will be critical to making operations more efficient, improving passenger experiences, and making sure airports and airlines can offer the highest levels of safety and security. By embracing innovation, the industry across the region redefining the future of air travel by creating a journey thatβs not just smoother and more secure, but also more sustainable for travellers,” – Selim Bouri, SITA President MEA
The report’s findings demonstrate the industry’s commitment to embracing technological innovation to drive growth, improve efficiency, and reduce its environmental impact.
As passenger numbers continue to grow and environmental pressures rise, the industry’s focus on tech-driven solutions is set to shape the future of travel.
