In a landmark partnership, Amadeus has teamed up with Google Cloud to enhance its multicloud strategy and drive AI-powered innovation. This collaboration will enable Amadeus to leverage Google Cloud’s open, secure, and reliable infrastructure, as well as its advanced AI technologies, to transform the travel industry.

Key benefits of the partnership

The partnership between Amadeus and Google Cloud will bring numerous benefits to the travel industry, including:

1. Improved operational efficiency: By migrating part of its technical platform to Google Cloud, Amadeus will be able to enhance its operational efficiency and resiliency, allowing it to better serve its customers.
2. Enhanced AI capabilities: Amadeus will leverage Google Cloud’s Vertex AI platform and advanced Agent AI technology to build future innovations and services, enabling it to provide more personalized and comprehensive travel experiences.
3. Improved flight search accuracy: The two companies will collaborate to integrate Amadeus’ MetaConnect and Nevio with Google Flights and QPX, enhancing flight search accuracy and airline offer management.

“We are thrilled to embark on this partnership with Google Cloud, which will enable us to strengthen our multicloud strategy and drive AI-powered innovation. This collaboration will allow us to explore new innovation projects using Google Cloud’s data and AI capabilities, as we transform the travel industry by offering unmatched connectivity and efficiency to the entire ecosystem.” – Sylvain Roy, Chief Technology Officer, Amadeus

Impact on this partnership on the travel industry

This partnership will have a significant impact on the travel industry, enabling Amadeus to:

1. Provide richer and more fluid travel experiences: By leveraging AI-driven innovations, Amadeus will be able to provide more personalized and comprehensive travel experiences, enhancing the overall travel experience for passengers.
2. Drive innovation and autonomy: Amadeus’ open cloud approach will foster innovation and autonomy, allowing the company to quickly respond to changing market conditions and customer needs.
3. Improve airline offer management: The integration of Amadeus’ MetaConnect and Nevio with Google Flights and QPX will enable airlines to better manage their offers, improving their market presence and revenue.

“We are excited to partner with Amadeus to support its cloud-based operations and AI innovation. We believe that our open approach to cloud and AI, our secure and reliable infrastructure, and our own innovation capacities in generative AI will support Amadeus to operate in more regions, with more customers and partners, for the benefit of the whole travel industry.” – Isabelle Fraine, Managing Director Google Cloud France

Also read: New Amadeus research reveals shifts in traveller behaviour and preferences