Mandarin Oriental has once again been crowned the world’s leading luxury hotel brand for the second consecutive year by Luxury Travel Intelligence (LTI).
LTI’s data-rich analysis revealed that the brand continues to dominate the global luxury hospitality scene through its exceptional commitment to quality, property investment, and consistency in surpassing guest expectations.
For the past year, LTI’s team of experts meticulously evaluated more than 130 factors across various aspects of luxury hospitality, including assion, ethos, management quality, staff excellence, investment in new properties, and renovations. By assigning weighted scores to each factor, LTI was able to provide a comprehensive assessment of each brand’s performance and reputation.
“Our evaluation goes beyond individual properties,” said Michael Crompton, Founder of LTI. “We focus on the overarching ability of each brand to maintain its promise and ethos while continuously investing in and innovating their hospitality experiences.”
This year, LTI adjusted its ranking criteria, increasing the number of top brands from 12 to 15; and lowering the minimum property requirement to eight. This change allowed Bvlgari, first time entrant and rising star in the luxury hotel industry, to secure a spot on the list. Two other new comers to the list are COMO and the Dorchester Collection.
Feature a mix of established names and new entries, and reflecting the dynamic shifts within the global luxury hotel industry, LTI’s Top 15 luxury hotel brands are:
1. Mandarin Oriental – 81.6% (1st in 2023)
2. Bulgari – 81.3% (New Entry)
3. Oetker Collection – 80.7% (2nd in 2023)
4. Six Senses – 80.2% (4th in 2023)
5. Aman – 78.1% (5th in 2023)
6. One&Only – 77.4% (8th in 2023)
7. Rocco Forte – 76.8% (9th in 2023)
8. Rosewood – 75.1% (10th in 2023)
9. Belmond – 73.9% (6th in 2023)
10. Auberge – 72.1% (3rd in 2023)
11. Dorchester Collection – 71.8% (New Entry)
12. Four Seasons – 71.5% (7th in 2023)
13. Peninsula – 70.1% (11th in 2023)
14. COMO – 69.7% (New Entry)
15. Raffles – 69.4% (12th in 2023)
