Reconfirm.ai is inviting travel and subscription-based companies to test its AI automation platform with a 15-day free trial.
Launched earlier this year, this platform streamlines bookings and reconfirmations, automating tasks such as hotel booking reconfirmations, membership renewals, and subscription validations. The advanced voice AI technology also mimics human-like interactions, ensuring seamless and efficient processes.
Designed to operate 24/7, the system scales effortlessly without sacrificing accuracy or customer experience. For travel brands, Online Travel Agencies (OTAs), and loyalty platforms, this translates into fewer human errors, faster workflows, and significant cost savings, all while delivering a consistently high-touch experience.
As part of its mission to modernise operations, Reconfirm.ai empowers internal teams by removing the burden of manual outbound calls, reconfirmation emails, and CRM updates. Whether reconfirming resort reservations, verifying member entitlements, or checking in on high-value concierge bookings, the platform ensures nothing falls through the cracks.
Mike Putman, CEO of Reconfirm.ai, highlighted the company’s commitment to transparency and accessibility:
“We believe that AI shouldn’t feel like a black box—it should be easy to try, test, and trust,” he said. “That’s why we’re offering a free trial. We want brands to see how much time and cost our system can save by eliminating manual reconfirmation work. Once they experience it, they rarely go back.”
The platform is designed to handle more than just standard confirmations. It currently supports use cases such as appointment rescheduling, booking modifications, and subscription renewal attempts. While more nuanced scenarios like VIP handling or upsell opportunities are not yet live, the company confirms these are areas being explored as it expands the platform’s contextual intelligence.
Addressing the crucial aspect of system compatibility, Reconfirm.ai has clarified its integration roadmap. While the platform does not currently offer direct integration with Global Distribution Systems (GDS) like Amadeus, Sabre, or Travelport, the company has confirmed that connections with GDS, Property Management Systems (PMS), Central Reservation Systems (CRS), and select channel managers are part of its upcoming development plans. The goal is to make the platform a plug-and-play solution for existing systems.
The move to open access via a free trial is a strategic step to help product, operations, and customer experience teams validate AI automation before making a long-term commitment. Paul Kitching, VP of Operations at Reconfirm.ai, emphasised the immediate impact for operations teams:
“Operational efficiency shouldn’t be gated by lengthy sales cycles or steep onboarding hurdles. The free trial lets ops teams feel the difference in just a few days—fewer errors, faster confirmations, and full visibility across all bookings. It’s a no-brainer for anyone scaling service without scaling headcount.”
The platform is already being adopted by travel companies, private-label travel clubs, and subscription-based businesses, turning what were fragmented, human-dependent processes into fully auditable and intelligent workflows.
For smaller travel agencies, boutique operators, and independent hotels, the free trial is built to deliver immediate value. Even at a low volume, these businesses can benefit from a reduced operational load and an improved customer experience. Users often highlight the peace of mind and professionalism this “Assurance Layer” adds to their workflows. The ROI can be realised from the very first successful reconfirmation, particularly for businesses that frequently deal with no-shows or last-minute changes.
The 15-day trial includes full, no-strings-attached access to the dashboard, enabling brands to upload data, configure call scripts, and monitor confirmation statuses in real time to experience the full breadth of the automation.
Also read: Should we be threatened by the rise of AI travel agents?
