In a bold move poised to reshape global visa facilitation, VFS Global has launched the world’s largest Visa Application Centre in Dubai’s Wafi City. At nearly 150,000 sq ft and capable of processing up to 10,000 applications a day, the state-of-the-art facility sets a new standard for scale, service, and innovation in the travel and immigration services industry.
Innovation meets hospitality
From biometric-enabled kiosks to airport-style navigation, the centre is designed for efficiency and inclusivity. With more than 400 multilingual staff members from more than 25 countries and Premium Lounge offerings, including chauffeur-driven, end-to-end Platinum services, the centre reimagines the visa process as a seamless, customer-first experience.
The centre combines cutting-edge technology with service including features like:
- Self-service kiosks, secure lockers, and QR-code-based check-ins
- Premium and Platinum Lounge services for comfort-seeking travellers, including end-to-end support and chauffeur pickup
- Prayer rooms and children’s play zones
- Accessible designs and fast-track lanes for families, seniors, and people with disabilities
- Energy-efficient, ESG-compliant systems
With over 200 submission counters, including 79 Premium Lounge desks, the experience is designed to be fast, friendly, and flexible.
A strategic win for the UAE
For the visa services industry in the region, this launch is a landmark shift. Amid increasing global mobility, this style of mega-centre could become blueprints for future expansion. By centralising services at this scale, VFS Global is not only enhancing operational efficiency but also signalling a pivot toward hyper-personalised, tech-driven travel solutions. As governments and travellers demand more secure, streamlined, and accessible visa processes, this facility marks a critical turning point.
“In line with the rapid development of Dubai, today we are pleased to launch the world’s largest Visa Application Centre, serving over 200 nationalities in this Year of Community. Working closely with Emirati Entrepreneurs and Emirati Artists, the centre captures and reflects the multicultural fabric of the country that we are proud to call our Global Headquarters.” – Zubin Karkaria ,Founder and CEO of VFS
As travel interest in the Middle East grows, Dubai’s new visa hub is positioned to serve as a global model blending innovation, hospitality, and ambition under one roof.
