WhatsApp is transforming travel customer service
Forget traditional communication silos. In today’s ‘always-on’ travel environment, the expectation is clear – more and more travellers are demanding and expecting real-time, frictionless engagement...
Category : Business Services
Explore essential travel business services, from corporate travel management to industry networking. Stay ahead with expert advice on travel agency growth, tourism marketing, and Middle East business trends. Get insights into B2B travel innovations.
Amadeus and Google Cloud join forces to transform travel
In a landmark partnership, Amadeus has teamed up with Google Cloud to enhance its multicloud strategy and drive AI-powered innovation. This collaboration will enable Amadeus...
Dubai opens world’s largest visa application centre
In a bold move poised to reshape global visa facilitation, VFS Global has launched the world’s largest Visa Application Centre in Dubai’s Wafi City. At...
Viral vs Value: what really drives hotel bookings?
‘The power of social media’- if we’ve heard it once, we’ve heard it a thousand times, and that’s because it’s one thing everyone can agree...
Outpayce launches travel industry’s first payments marketplace
Outpayce, an Amadeus business, has launched the travel industry’s first payments marketplace, revolutionising the way airlines manage their payment systems. This innovative platform enables airlines...
New Amadeus research reveals shifts in traveller behaviour and preferences
A recent study by Amadeus, titled “Travel Dreams,” explores the evolving needs and expectations of travellers. The report, which surveyed 6,000 travellers from six countries,...
Breaking down barriers: UN Tourism and BMZ champion inclusive tourism
More than one billion people worldwide live with a significant disability, yet they face considerable challenges when travelling or pursuing careers in tourism. To address...
The evolving role of concierges for MENA business travellers
For business travellers, efficiency and personalisation are key, especially when travelling across the vibrant cities of the Middle East. Concierges serve as dedicated lifestyle and...
Musafirbiz reveals 2025 corporate travel outlook
As the corporate travel landscape continues to evolve with the rise of the hybrid office, new technologies, and a growing focus on sustainability, musafirbiz, the...
How AI, VR, and AR will affect the travel experience
The integration of Artificial Intelligence (AI), Virtual Reality (VR), and Augmented Reality (AR) is revolutionising how we plan, experience, and reflect on travel. While these...
